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Andy Allen, UK European Consumer Centre (UK ECC Director) said: "Registering on an online dating website can become costly for some consumers, especially if they are not aware of the cancellation terms of their contract or alternatively have not be able to cancel.This is one of the main reasons that people who complain about dating websites become angry and contact the UK ECC for help."Every year, consumers face problems with online dating services and call the ECC-Net for assistance.Broad visibility of your profile: In order to give your profile every chance of success, it is visible to over-50s members of our general dating services using the same platform.
The Network will assist consumers in the attempt to resolve the complaint.
UK ECC can provide advice in the following main areas: buying goods and services, online shopping, internet auctions, holidays, timeshare and holiday clubs, air travel.
There are 30 centres in the EU, plus Iceland and Norway.
The aim of the network is to provide advice and support to consumers who have a dispute with a trader based in a European country outside the UK.